Last updated: September 2026
Hollandsite respects the privacy of visitors to hollandsite.nl and of customers, travellers and other individuals who contact us. We handle personal data carefully and confidentially.
Hollandsite is operated by Neopuls. Neopuls is the data controller responsible for the processing of personal data as described in this Privacy Policy.
This Privacy Policy explains which personal data we process, why we process it, with whom we may share it, how long we retain it and what rights you have.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch and European privacy legislation.
The data controller is:
Neopuls
Van Beuningenplein 119
1051 VV Amsterdam
The Netherlands
Website: hollandsite.nl
Website/services: Hollandsite
Neopuls is responsible for the processing of personal data through Hollandsite and hollandsite.nl.
If you have any questions about this Privacy Policy, the processing of your personal data or the exercise of your privacy rights, please contact us using the contact details provided on the website.
When you visit our website, contact us, request information about a tour, book a tour or another service, or otherwise use our services, Hollandsite may process personal data relating to you.
This may include:
We do not process more personal data than is reasonably necessary for our services.
Hollandsite may process personal data for the following purposes:
Hollandsite processes personal data only where there is a valid legal basis under the GDPR.
Depending on the circumstances, we process your personal data because:
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
When you contact us through hollandsite.nl or send us an email, we process the information you provide in order to respond to and handle your question, request or enquiry.
We do not retain this information for longer than necessary to deal with your enquiry and any services resulting from it, unless we are legally required to retain certain information for longer or there is another valid reason for doing so.
When you request information about a tour or other service or book a tour with Hollandsite, we process the personal data necessary to handle your enquiry or booking and to organise and provide the relevant services.
This may include, for example, your name and contact details, the number of participants, requested date and time, pick-up location, destination and any specific requests relating to the tour.
Depending on the tour, it may be necessary to share certain personal data with third parties involved in providing the service. These may include:
We only provide personal data that is necessary for the relevant service.
Photography may form part of certain tours and services provided by Hollandsite.
When we take photographs on your behalf, we process the resulting visual material in order to provide the agreed photography service and make the photographs available to you.
Photographs in which individuals are identifiable may constitute personal data under the GDPR.
We do not use identifiable photographs of customers or participants for purposes other than those for which the photographs were originally taken unless we have a valid legal basis to do so.
If we wish to use identifiable photographs for promotional purposes, for example on hollandsite.nl, social media, in advertisements or in other promotional materials, we will obtain separate consent where required.
Where the processing of photographs is based on consent, you may withdraw your consent for future use.
Photographs are not retained for longer than necessary for the purpose for which they were taken, unless a longer retention period has been agreed with you or there is another valid legal basis for retaining them.
For certain tours, it may in exceptional circumstances be necessary to process information that qualifies as a special category of personal data. This could occur, for example, if you voluntarily provide information about a medical condition, allergy, mobility requirement or other health-related matter that is relevant to the safe and appropriate provision of a tour.
We process such information only where there is a valid legal basis for doing so and only to the extent necessary for the relevant purpose.
Please therefore do not provide medical or other special-category personal data unless this is necessary.
When you visit hollandsite.nl, certain technical information may be processed automatically, including:
Hollandsite may use this information to ensure that the website functions properly and securely, investigate technical problems, prevent misuse and gain insight into the use of our website.
Where possible, data is anonymised or pseudonymised.
Hollandsite.nl may use cookies and similar technologies.
Cookies are small files that may be stored on or read from your computer, tablet or smartphone when you visit a website.
We may use the following categories of cookies:
Functional cookies
These cookies are necessary for the website to function properly. As a general rule, consent is not required for strictly necessary functional cookies.
Analytics cookies
These cookies may be used to understand how our website is used, for example which pages are visited and how visitors navigate through the website.
Where analytics cookies have only a limited impact on your privacy and meet the applicable legal requirements, prior consent may not be required.
Marketing and tracking cookies
Where we use cookies or similar technologies that enable visitors to be tracked across different websites or allow profiles to be created for marketing purposes, these cookies will only be placed or accessed after you have given your consent where such consent is required by law.
Where consent is required, you can make your choice through the cookie settings on the website. You can also withdraw your consent or change your preferences at a later time.
Hollandsite may use Google Analytics or a similar analytics service to gain insight into how the website is used.
Such services may be used to analyse, for example, visitor numbers, pages visited and the way visitors interact with the website.
The personal data processed and whether consent is required depend on the service used, its configuration and the information collected.
Where consent is legally required for an analytics service, that service will only be activated after you have provided your consent.
More information about the cookies and services actually used may be provided through the cookie settings or cookie information available on the website.
Hollandsite.nl may contain links to social media platforms, hotels, restaurants, tourism organisations, attractions, transport providers and other third-party websites.
Where a link is simply an ordinary link to an external website, the relevant third party will generally only receive information once you click the link and visit the external website.
If Hollandsite uses technology provided by social media platforms or other third parties that collects personal data while you are visiting our website, we will request your prior consent where required by law.
The processing of personal data by an external website is governed by the privacy policy of the organisation operating that website.
Hollandsite is not responsible for the way external websites process personal data.
If you subscribe to a newsletter or other periodic electronic communications from Hollandsite, we use your email address and any other information you provide to send these communications to you.
Where consent is the applicable legal basis, you may withdraw your consent at any time.
Every commercial newsletter will provide an easy way for you to unsubscribe.
Where permitted by applicable law, we may also inform existing customers about our own similar services. You may opt out of such communications at any time and free of charge.
Hollandsite does not sell its mailing lists or subscriber lists to third parties.
Hollandsite does not sell your personal data to third parties.
We may, however, share personal data with third parties where this is necessary to provide our services, to perform an agreement or to comply with a legal obligation.
Depending on the services concerned, such third parties may include:
We may also use service providers for purposes such as:
Where a third party processes personal data solely on our behalf, we enter into appropriate arrangements regarding the processing and security of personal data where required by law.
Some of Hollandsite’s services may involve destinations or service providers outside the Netherlands or the European Economic Area (EEA).
Where necessary for the organisation or provision of a trip, personal data may be provided to service providers in the relevant country.
Such transfers will only take place where there is a valid legal basis and where the transfer is permitted under the GDPR.
Providers of digital services may also process personal data outside the EEA. Where applicable, we ensure that appropriate safeguards are in place in accordance with the GDPR, for example on the basis of an adequacy decision by the European Commission or applicable Standard Contractual Clauses.
Hollandsite does not retain personal data for longer than necessary for the purpose for which it was collected.
The exact retention period depends on the type of personal data, the purpose of the processing and any applicable statutory retention requirements.
We are legally required to retain certain information for specified periods. This may apply, for example, to information forming part of our financial and tax administration.
Photographs and other visual material are retained for as long as necessary to provide the agreed photography service or for another purpose for which a valid legal basis exists.
When personal data is no longer required and there is no legal or other valid reason to retain it, it will be deleted or anonymised.
Hollandsite takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, unwanted disclosure, unauthorised alteration and other forms of unlawful processing.
Where appropriate, our security measures are adapted in response to technological developments and the risks associated with the processing of personal data.
Under the GDPR, depending on the circumstances, you have the right to:
If you wish to exercise any of these rights, please contact us using the contact details provided on hollandsite.nl.
We may ask you to provide additional information in order to verify your identity appropriately.
We will generally respond to your request within one month. Where a request is complex or where we receive multiple requests, this period may be extended in accordance with the GDPR. We will inform you if this is the case.
Where your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.
If you object to processing for direct marketing purposes, we will no longer process your personal data for that purpose.
If you have a complaint about the way Hollandsite handles your personal data, we encourage you to contact us first so that we have an opportunity to investigate and resolve your complaint.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority responsible for data protection in the Netherlands.
Neopuls may amend this Privacy Policy for Hollandsite when our website, services or applicable laws and regulations change.
The most recent version will be published on hollandsite.nl.
Data controller
Neopuls
Van Beuningenplein 119
1051 VV Amsterdam
The Netherlands
Website: hollandsite.nl
Hollandsite is operated by Neopuls.
Last updated: September 2026